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AvaEmbellish Privacy Policy

This web site is owned and operated by AvaEmbellish and will be referred to as "We", "our" and "us" in this Privacy Policy. By using this site, you (the visitor) agree to the Privacy Policy of this web site ("avaembellish.com"), which is set out on this web site page. The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information").

This Privacy Policy governs the manner in which your personal information is obtained through the web site and how it will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes. Should you have queries relating to our Privacy Policy please contact us at policy@avaembellish.com we also welcome your comments and feedback.

 

SECTION 1 - PERSONAL INFORMATION

1. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or inquiries.It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - USE OF INFORMATION

1. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. In the event that we close our store all personal information provided to us will be held for a maximum period of 30 days before being permanently destroyed from our records.


SECTION 3 - COLLECTING INFORMATION

1. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
2. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. Personal information may also include transactions and any interactions we may have with you, including but not limited to, via email or phone. To do this it may be necessary for you to provide additional information to us as detailed below.


SECTION 4 – COLLECTION INFORMATION BY REGISTRATION

1. Registration is completely optional. Registration may include submitting your name, birthday, email address, billing address, postal address, telephone numbers, option on receiving updates and promotional material and other information.

2. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time by contacting us at policy@avaembellish.com or mailing us at:

AvaEmbellish
PO Box 5557 Greystanes
New South Wales AU 2145

and we will remove your information for our system.

SECTION 5 - CREDIT CARD DETAILS

1. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service  or Privacy Statement.


SECTION 6 - DISCLOSURE

1. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. Therefore, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or our website’s Terms and Conditions.
    2. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
      3. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.


      SECTION 7 - SECURITY

      1. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

      2. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

      3. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

      4. You are ultimately and solely responsible for maintaining the secrecy of 
      passwords and/or any personal information. We are not responsible for
      passwords or personal information that has been accessed/compromised
      your own personal devices. 

      We strongly recommend you take the necessary 
      precautions to secure your devices and protect your personal information 
      when you are online. In the event you have forgotten your password you can 
      simply reset your password by clicking on the Forgot your password? link.

      If in the unlikely event you are unable to access the above link yourself please email the Customer Support Team at info@avaembellish.com we will send you an email with a link to reset your password. For security purposes we will not be able to tell you what your existing password is as we do not have access to that information.
       

      SECTION 8 - COLLECTING INFORMATION FROM USERS

      1. IP Addresses
      When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Our web servers gather your IP address in order to assist with the diagnosis of problems or support issues with our services. Again, anonymous information is gathered in aggregate only and cannot be traced to an individual user.
        2. Cookies and Applets
        We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
        This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

        By using our website, you agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency. 

          SECTION 9 - INVESTORS

          1. There are certain governing laws which authorise/require us to obtain your personal information. The information that we collect from you whether via application, agreements or other related documentation including information obtained through transactions with us, is used and disclosed for the purpose of reviewing your application, providing investment services and handling your investments. Your personal information may be disclosed with providers who assist us with investment management and they may also exchange your information with other service providers for required reasons as outlined in this privacy policy.
           

          SECTION 10 - ACCESS TO INFORMATION

          1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect or has changed, you may contact our Customer Support Team at info@avaembellish.com to have the information corrected. There may be unlikely circumstances where we may not be able to make your requested changes, in which case we will always provide you with our legal & justified reasons and will make a note of your request to correct your information.


          2. You may request access, at any time, to your personal information that we hold. If you would like to discuss the type of information we hold about you please contact our Customer Support Team at info@avaembellish.com and we will gladly assist you.

          3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.


          SECTION 11 - PROBLEMS OR QUESTIONS

          1. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or if you have a problem or complaint, please contact us at policy@avaembellish.com for assistance.

          2. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site; http://www.oaic.gov.au/.

             

            This Privacy Policy has been specifically drafted for and provided to AvaEmbellish by LawLive Pty Ltd.
            Information within this document has also been provided by Shopify inc.